Transforming Humana’s Cardiology Prior Authorizations
Your practice has been selected as a design partner for this expansion, and we are ready to get you started
Today’s patient clinical journey is confusing and often uncoordinated, resulting in poor patient experiences and variation in outcomes. There is great opportunity to improve patient health and experience by streamlining and simplifying the care journey.
Humana recently selected Cohere to help streamline the prior authorization experience. Up until now, the Cohere platform has only been used for requesting musculoskeletal services. However, Humana and Cohere will be working with a select group of practices to expand this access to cardiovascular services that require prior authorization as well.
We’re delivering results for providers and patients:
38% less time spent by on authorizations
92% providers “satisfied or highly satisfied”
63% decrease in denial rates
Patient services scheduled an average of 4 days faster