**Clinical intelligence** that powers health plan operations

Cohere Unify™ connects intelligence across utilization management, payment integrity, appeals, care management, quality, and claims operations–helping health plans improve efficiency, quality, and financial performance while keeping humans in control.

Clinically trained AI platform streamlining payer and provider collaboration for improved utilization management and patient care efficiency

Resources for Providers

Clinical intelligence that powers health plan operations

Built for plans. Trusted by clinicians.
Proven at scale.

Cohere in action.

  • 85%

    prior authorizations approved in real-time

  • 47%

    admin-cost savings

  • 70%

    faster care access

  • 9x

    return on investment for payments

  • 5x

    return on investment for quality

  • 18x

    return on investment for UM

  • 94%

    provider satisfaction

Why Cohere Health®?

Choose a clinical intelligence platform that proactively solves your enterprise challenges

Most AI solutions automate individual tasks. Cohere Unify connects intelligence across workflows–from utilization management to payment integrity, appeals, care management, quality, and claims operations–so every decision makes the next one smarter.

Siloed operations

Connected intelligence

Health plan functions often operate independently, creating fragmented workflows, duplicated effort, and lost context between utilization management, payment integrity, appeals, care management, quality, and claims operations.

Cohere Unify connects intelligence across workflows, enabling insights generated in one function to inform decisions in another–reducing friction, improving coordination, and compounding value over time.

Generic AI & point-solutions

Human-centered clinical intelligence

Most AI solutions automate isolated tasks or workflows without the domain expertise, governance, or shared context needed to support complex health plan operations at scale.

Cohere combines domain-specific AI with human expertise, helping teams spend less time gathering information and more time applying clinical judgment. AI handles the administrative work while humans remain in control of critical decisions.

Benefits

Key advantages of Cohere Health’s connected intelligence

Improve clinical quality, operational efficiency, and financial performance through a unified platform that supports both administrative and medical expense management.

Automate prior authorization

Digitize care requests within a single, streamlined workflow. With 85% real-time approvals*, Cohere Health accelerates patient access to care while reducing administrative burdens.

*The remaining prior authorization submissions are reviewed by a clinician before final determination.

Improve care decision accuracy

Reduce burden with intelligent insights and guidance for 50% faster inpatient and outpatient reviews, and 30% more accurate decisions while improving care transition management.

Manage medex risk

Guide providers to patient and cost-optimized decisions, such as site-of-service changes, for 15% incremental medex savings.

Automate payment integrity workflows

Leverage AI-powered intelligence to identify inappropriate payments and automate audit decisioning, delivering 30% lift in auditor efficiency and 50% faster documentation.

Increase audit accuracy and transparency

Deploy transparent algorithms with root cause analysis, achieving 14% improvement in hit rate with full visibility into decision rationale.

Optimize cost recovery and provider relationships

Shift payment integrity upstream with pre-pay capabilities that prevent overpayments while reducing provider abrasion, generating 8-9x return on investment through streamlined processes.

Diagram showing Cohere Unify Clinical Intelligence Platform linking healthcare data to health plan operations.
Diagram showing Cohere Unify Clinical Intelligence Platform linking healthcare data to health plan operations.Diagram showing Cohere Unify Clinical Intelligence Platform linking healthcare data to health plan operations.

Responsible AI for clinical decisions, cost optimization, and collaborative workflows

Cohere Unify combines domain-specific AI, proprietary clinical context, workflow automation, and human expertise to support utilization management, payment integrity, appeals, care management, quality, and claims operations from a single connected platform.

Solutions

Utilization Management

Touchless prior authorizations, faster medical necessity reviews, inpatient-specific workflows. See how Unify reduces turnaround times while maintaining clinical quality with up to 18x return on investment.
Explore UM solutions

Care Management

AI surfaces rising-risk members, closes care gaps, and generates compliant care plans within existing workflows–so care managers spend more time coordinating care and less time finding information.
Explore Care Management

Quality and HEDIS

Year-round clinical documentation evaluation against HEDIS, and other quality measures, to close gaps buried in unstructured records and prioritize exclusion review with 20% to 25% closure rates for high-value measures.
Explore Quality

Appeals Management

Cohere’s agents identify the clinical evidence most likely to impact a determination, helping human reviewers complete appeal reviews in half the time, with greater consistency, full auditability and reduction in decision TAT by up to 40%.
Explore Appeals

Payment and Claims

Validate payments with the same clinical intelligence powering your prior auth with a 9x return on investment–so the evidence your UM agents already surfaced doesn't stop at authorization. Catch errors upstream, reduce post-pay disputes, and close the loop between clinical decisions and claims.
Explore Payment Accuracy

Testimonials

Clinical intelligence magic happens here

Real results from payers and providers.

Exceeded expectations

The results of Cohere’s digital authorization platform have exceeded our expectations.

William Shrank

MD, MSHS, Chief Medical Officer at Humana

Proactive care suggestions

Working with Cohere Health is transformational in Geisinger’s long history of clinical innovation…our network providers can take advantage of the platform’s evidence-based, proactive care suggestions to make better health easier for our patients to ensure they receive optimal care specific to their medical history and condition.

John Bulger

MD, CMO for Geisinger Health Plan

Improved clinical outcomes

This partnership enables faster, improved clinical outcomes for our members while reducing administrative burdens for our providers through enhanced workflows and automation.

Vice President of Clinical Population Health at a Regional Health Insurance Plan

Great partner

Cohere has been a great partner in helping us gain better and earlier insight into the care our members are receiving while continuing to decrease administrative burden for our providers.

VP at Regional Health Plan

**Move beyond point solutions** and pilot programs.

Discover how Cohere Unify helps health plans connect intelligence across operations.