Bring clinical-grade AI to your in-house review operation

Help your nurses make faster, more accurate clinical decisions within your existing UM system.

Accelerate reviews, improve quality, ensure compliance

Review Assist leverages clinical-grade AI to reduce medical necessity review burden and streamline the work of review nurses by quickly surfacing indication data right in existing utilization management solutions (previously buried in lengthy documents).

Boost efficiency.

Reduce review times by 35% with AI-powered clinical insights. Give reviewers automated, clinically-appropriate information to streamline the manual review experience.

Improve accuracy.

Drive reviewers to the appropriate guideline and uncover clinical indications with greater precision than off-the-shelf LLMs. Facilitate more accurate and complete medical necessity reviews with better decision quality.

Minimize change management.

Built on top of existing health plan systems and workflows, Review Assist requires minimal changes. Reviews gain access via a simple interface that overlays your existing UM system.

Enable automation.

Unlock the capability to go from automated recommendations to touchless, clinically-appropriate auto-approvals for up to 25% of the most clinically complex reviews of unplanned conditions, with greater than 99% precision.

How Review Assist works

A comprehensive clinical decision support solution designed to work seamlessly with your existing workflow.

  • Case summary

    Automatically summarizes foundational case information for quick case orientation and faster decision-making.

  • Primary condition identification

    Smart AI suggestions of the likely primary condition(s) based on clinical context to guide appropriate guideline selection.

  • Clinical indication validation

    Surfaces condition-specific insights and patient indication data with direct links to source evidence within clinical documentation.

  • Clinical attachment viewer

    Easy navigation interface for source evidence, making it simple to review and verify clinical information.

  • AI chatbot agent

    Powerful AI-based chat experience that helps reviewers identify additional clinical insights and answer specific questions.

  • Workflow integration

    Seamlessly integrates with existing UM systems - reviewers copy insights back to their system of record with familiar workflows.

Estimated Impact

Cohere in action

Real results for health plans and their teams.

  • 35%

    faster AI-assisted reviews

  • 10%

    fewer unnecessary complex case reviews

  • 1+ days

    faster TAT on standard reviews

Join health plans using Cohere Review Assist

Reduce administrative burden and improve clinical decision quality for your most complex use cases. Special discount available for the next 6 months.

Got your wheels turning?

Review answers to FAQs

What makes the AI of Review Assist more insightful than other automation solutions?

Unlike other widely available solutions, Cohere’s fine-tuned AI models have been trained by a team combining technical and clinical expertise to accurately cite clinical indication data buried in hundreds of pages of attachments, quickly surfacing indications to inform reviewers and accelerate decision-making.

Do I need to be a Cohere Intake and Decisioning customer in order to benefit from Review Assist?

No, health plans can leverage Review Assist as a standalone, lightweight solution that intuitively works on top of existing UM solutions to provide an additional layer of advanced clinical insight.

Do authorization requests need to be made through a portal or EHR in order to be viewed in Review Assist?

No, there are no special intake channel requirements for Review Assist. The solution is intake-channel-agnostic to provide support regardless of the provider’s submission path.

Will Review Assist provide reviewers with the necessary clinical context to guide reviews?

Yes. One feature of the solution is an automated case summary, which draws on member clinical data to summarize foundational case information for quick case orientation.

Can Review Assist help my teams identify the appropriate policy to guide decision-making?

Yes. In addition to the case summary mentioned above, Review Assist automates identification of the likely primary condition(s) to further inform nurses and accelerate reviews.