How to reduce unwarranted care variation, with fewer denials, vs. your current MSK management program.

Emblem + Cohere Health

Is your current delegated MSK management program saving Emblem as much as possible, while limiting provider abrasion? Is that program helping your members receive the best care, with minimal delays? Cohere has been able to surpass the medical cost savings of similar programs by 15-20% – while actually reducing denials, and accelerating access to the most appropriate, evidence-based care.

Download the Case Study:

How Humana Transformed Prior Authorization to Improve Care & Collaboration

Meet some of the Cohere Team

As COO of the mental healthcare company Mindstrong and as Executive Vice President at Iora Health, Duncan led the rapid expansion for these disruptive businesses. At Iora specifically, Duncan oversaw patient growth, provider satisfaction and operating metrics for thirty-four practices in eight states.

Duncan holds a bachelor’s degree from Colgate University and an M.B.A. from the Tuck School of Business at Dartmouth College.

Co-Founder & COO
Growth Sales Development Representative
Vice President of Strategic Sales

Most UM programs take a transactional approach to prior authorization. Requests receive a “yes” or “no” response, without presenting alternatives that consider the whole individual patient care episode or journey.  So opportunities to guide providers and their patients – your members – to higher-value medical services are lost. To make matters worse, requests that require clinical review often undergo a lengthy manual review process, which can delay needed care by days or weeks.

Cohere Health’s delegated UM solution for musculoskeletal management has been proven to drive better outcomes, with both lower costs and fewer denials, than other delegated programs. How do we do it?

Immediate determination.  Our solution’s advanced AI-driven technology, combined with nationally respected, evidence-based clinical expertise, enables an industry-best 94% instant determination of MSK authorization requests.  We’re able to automate more clinical reviews than alternative solutions, without losing clinical rigor or nuances associated with individual patient scenarios.

Real-time care alternatives.  Cohere’s unique in-workflow clinical suggestions, or “nudges,” offer real-time guidance to patient-specific, clinically optimal care choices at the point of diagnosis.  As a result, patients benefit from faster recoveries, fewer complications, and other results associated with better overall outcomes – while the health plan benefits from less unnecessary medical expense.

Long-term view.  Cohere’s solutions are built to support the entire patient journey, not just a single point along the way.  Our prior authorization process considers the entire episode of care so that downstream services are anticipated and pre-approved all at once, instead of piecemeal.    This drives faster access to the most appropriate care for each specific patient scenario and additional avoidance of unnecessary and potentially harmful medical services.

Have a look at some of our results so far: